Managing a High Performance Workforce
Managing performance in health care is essential to ensure quality and safety of patients and improve patient outcomes and work environments.
Elements to support a high performance work force include effective leadership, a performance appraisal and reward system, and ongoing improvement dashboards, and outcomes reports. Discuss the following:
Discuss a style of leadership such as authentic leadership that supports a high performance workforce.
Why did you choose this style and how does it support a high performance workforce?
Discuss a style of performance appraisal system? Why is this an effective system?
Does it have any built in rewards or recognitions?
If not, what could you do to include these in the appraisal system?
Discuss how performance indicators, dashboard and outcomes reports support a high performance workforce?
How are they related to reimbursement, patient satisfaction?
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