The Nurses’ Role in Promoting Quality Healthcare Essay

The Nurses’ Role in Promoting Quality Healthcare Essay

In a high-performing healthcare organization, the role of the staff nurse is integral to promoting and maintaining quality patient care. Fawaz et al. (2020) stated that staff nurses are the frontline caregivers who directly interact with patients and their families, making them crucial players in ensuring a positive healthcare experience. Their responsibilities encompass delivering direct patient care and contributing to the overall quality improvement initiatives within the organization. The healthcare organization I am familiar with is known for its collaborative and patient-centered culture. It strongly emphasizes interdisciplinary teamwork, open communication, and continuous learning. The organization values innovation and encourages staff at all levels to contribute ideas for process improvements and better patient outcomes.

The CEO of this organization exhibits a transformational leadership style. They inspire and motivate the staff by articulating a clear vision for the organization’s future and fostering a sense of shared purpose. The CEO encourages creativity and empowers employees to take ownership of their roles. On the other hand, the Chief Nursing Officer (CNO) practices a supportive leadership style, focusing on creating a nurturing and respectful environment for nursing staff to excel. The senior leadership recognizes the significance of patient safety and quality improvement. They understand that some changes necessitate financial investments and are willing to allocate resources to support initiatives to enhance patient safety and care delivery. The leadership team collaborates with various departments to ensure that necessary funds are allocated for projects that can lead to measurable improvements in patient outcomes.

Strategic threads carefully interweave in the pursuit of excellence within a healthcare organization to create a tapestry of enhanced patient care and operational effectiveness. Interdisciplinary collaboration forms a cornerstone where nurses work seamlessly with colleagues across departments, leveraging diverse expertise to enhance patient outcomes (Pomare et al., 2020). This collaborative synergy bolsters problem-solving capabilities and fosters an environment where fresh ideas flourish, leading to innovative approaches that uplift the quality of care.

Embedded within this fabric of collaboration is a commitment to data-driven decision-making. According to Pomare et al. (2020), nurses are equipped with insights that show options for development by utilizing the power of technology and analytics. This approach transforms raw data into actionable intelligence, enabling informed clinical judgments and process enhancements. Moreover, the organization’s investment in continuous professional development for nursing staff enriches this strategic landscape. Through ongoing education, training workshops, and skill refinement, nurses remain equipped with the latest tools and knowledge, ensuring their ability to provide cutting-edge, evidence-based care to patients. This commitment to professional growth enhances individual competencies and fuels a collective culture of advancement and innovation.

 

References

Fawaz, M., Anshasi, H., & Samaha, A. (2020). Nurses at the front line of COVID-19: Roles, responsibilities, risks, and rights. The American Journal of Tropical Medicine and Hygiene, 103(4), 1341. https://doi.org/10.4269%2Fajtmh.20-0650

Pomare, C., Long, J. C., Churruca, K., Ellis, L. A., & Braithwaite, J. (2020). Interprofessional collaboration in hospitals: A critical, broad-based review of the literature. Journal of Interprofessional Care, 34(4), 509-519. https://doi.org/10.1080/13561820.2019.1702515

 

As you have noted in this course and in your practice, nurses have an integral role in promoting a just culture focused on patient safety in their healthcare organizations. Determining resources to prevent errors and improve patient safety can often be a battle, and this scenario illustrates how one organization makes strides to make sure resources are available in the interest of patient safety. As you review the scenario, consider the nurse’s role in promoting a just culture in your practice setting.

Post a description of the role of the staff nurse in promoting quality in a high-performing healthcare organization. Define the organizational culture of your healthcare organization, or one with which you are familiar, and identify the leadership style of the CEO and CNO in your organization. Explain how your senior leadership supports—or does not support—changes that require financing/budget to support patient safety. Describe the strategies you might be able to implement to move your healthcare organization to a high-performing organization.

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Support your response with references from the professional nursing literature. Your posts need to be written at the capstone level.

Notes Initial Post: This should be a 3-paragraph (at least 350 words) response. Be sure to use the readings and include them. Utilize writing practice and skills, including the use of transitional material and organizational frames. Avoid quotes; paraphrase to incorporate evidence into your own writing. A reference list is required. Use the most current evidence. (Usually ≤ 5 years old).

LEARNING OBJECTIVES

Students will:

Analyze the staff nurse’s role in quality improvement and in quality management in organizations

Appraise the leadership style needed to create a patient safety culture

Evaluate the effectiveness of leadership style in promoting improvement.

Reading Requirements

Spath, P. (2018). Introduction to healthcare quality management (3rd ed.). Health Administration Press.

Chapter 10, “Managing the Use of Healthcare Resources” (pp. 249-280)

Yoder-Wise, P. S. (2019). Leading and managing in nursing (7th ed.). Mosby.

Chapter 1, “Leading, Managing, and Following” (pp. 1-18)

Chapter 5, “Gaining Personal Insight: The Beginning of Being a Leader” (pp. 76-87)

Chapter 20, “Managing Costs and Budgets” (pp. 357-375)

Agency for Healthcare Research and Quality. (2016). http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/index.html

Surveys on Patient Safety Culture (SOPS) | Agency for Healthcare Research and Quality (ahrq.gov)

Bashaw, E. S., & Lounsbury, K. (2012). Forging a new culture: Blending Magnet® principles with just culture. Nursing Management, 43(10), 49–53. http://doi.org/10.1097/01.NUMA.0000419492.49675.25

Document: Quality Improvement Storyboard Template (PPT)

Required Video

Walden University, LLC. (2016). RCA dramatization 2 [Video]. Walden University Canvas. https://waldenu.instructure.com

Note: The approximate length of this media piece is 5 minutes.

Scenario—Build on RCA from Week 4 to encompass multiple departments, senior team, protects the staff nurse—Swiss cheese theory; IHI resources; Quality Council Meeting—RCA has budgetary implications that are approved by the senior teams to protect staff nurses against future errors.