Assignment: NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper

Assignment: NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper

Question Description

Write a 4-5 page executive report analyzing the role of diversity in a failing community program, unit, or department, and outlining a strategy for providing ongoing training on cultural awareness, inclusion, and sensitivity to current employees.

Make sure you read all of the requirements for this assessment and look over the suggested resources to see if they will help you finish the assessment.

This assessment allows you to determine how you can advance your professional field by developing a diversity management strategy that recognizes the synergy achieved by having a diverse and inclusive workforce.

You will demonstrate your proficiency in the following course competencies and assessment criteria by successfully completing this assessment:

Explain the concepts, principles, and characteristics of effective health care leadership in Competency 1.
Determine the impact of effective leadership on the development of a multicultural and culturally competent workforce.
Competency 3: Examine professional ethics standards and diversity and inclusion principles as they are applied by health care leaders in real-world situations.
Create a strategy for recruiting, hiring, and retaining a diverse workforce.
Create a strategy for providing cultural awareness and sensitivity training to employees.
Describe how a diverse and culturally competent workforce benefits a health care organization and the community it serves.
Determine the impact of the practitioner-scholar role on professional practice and leadership development (competency 4).
Explain how the academic and research skills gained as a practitioner-scholar can be put to use as a health care leader.
Competency 5: Effectively communicate with diverse audiences in an appropriate form and style, in accordance with applicable organizational, professional, and scholarly standards.
Use correct grammar, mechanics, and APA formatting to write coherently to support a central idea.
Instructions for Assessment
PREPARATION
This assessment will be based on the following case study.
Assume you are in charge of a new health care facility satellite office or community outreach center in a diverse neighborhood. The parent organization established the facility to meet the underserved health care needs of culturally diverse residents who were not utilizing the services provided at the main facility. The first month of operation saw a high volume of patients, but the numbers have since dropped dramatically. The executive team wants to know why this happened and what you intend to do about it. You determined that the residents do not feel comfortable coming to the facility because the staff does not reflect the diversity of the neighborhood after carefully inspecting all aspects of the facility and speaking with some of the neighborhood residents. Staff members were hired based on their abilities, but their diversity was not taken into account. You must now report to executive leadership on what you have learned and how you plan to manage diversity. Remember that you can send Smarthinking all or a portion of your draft for feedback before submitting the final version of your proposal for this assessment. However, if you intend to use this free service, keep in mind the time it takes to receive feedback.

REPORT REQUIREMENTS
Write an executive report on the need for a diverse, culturally competent staff, including your plans to address that need.Note: The requirements outlined below correspond to the grading criteria in the Managing Diversity scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. You are provided an example report, to illustrate what proficient-level work for this assessment looks like.
Report Format and APA Style
Use the Executive Report Template, linked in the Resources, to draft your report. You may also organize the content of your report in a format used in your organization. An abstract is not required.
Your report should be 4–5 double-spaced pages in length, not including the title page and reference page.
Apply correct APA formatting to all in-text citations and references.
Use Times New Roman, 12-point font.
Writing
As you begin composing your report, consider the purpose of the report, the appropriate tone and style, and the expectations of the executive leaders who will be reading it.
Be clear and concise in your reporting.
Express your main points, arguments, and conclusions coherently.
Use correct grammar and mechanics.
Be sure to support your claims and arguments with credible evidence from 3–5 current, scholarly or professional sources.
Proofread your writing.
Report Content
Outline a plan to recruit, hire, and retain a more diverse workforce. Note: Your outline should be a high-level overview of a plan, not a detailed plan. Other courses in your program will go into human resource practices and diversity in depth. In drafting your plan, consider the following questions:
How does a leader develop a diverse workforce?
Where will you look for more diverse employees? Will you post job ads?
What will the interviewing and hiring process look like? Who will do the interviewing? Who will make the final decisions?
What kind of incentives will you offer diverse employees to retain them? What do you need to know about the culture and values of diverse employees before developing a retention plan?
How will you address issues related to diversity that result in conflict?
Outline a plan for the ongoing training and professional development of existing staff in cultural awareness and sensitivity. Consider how your plan can:
Improve communications and interpersonal skills.
Help overcome bias and resistance to change.
Explain the benefits, to both the organization and the community it serves, of having a diverse and culturally competent workforce.
Explain the relationship between health care organizations and communities.
Explain the role that diversity plays in providing culturally competent care and access for the under-served in a community.
Determine the influence of effective leadership on the development of a diverse and culturally competent workforce.
Explain the importance of cultural competence for leaders in an organization.
Explain how the academic and research skills you develop as a practitioner-scholar can serve you in your role as an effective health care leader.
Explain how those skills might contribute to your credibility and effectiveness as a leader.
Explain how those skills might prepare you to lead a diverse workforce.
ASSESSMENT EXAMPLE
Assessment 2 Example [PDF]. ( i put it as an attachment)
REQUIRED RESOURCES
The following resource is required to complete the assessment.
Executive Report Template [DOCX]. ( i put it as an attachment)

 

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.
LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.
Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication

Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.