HLT 306v week 1 DQ1
Alma Compliance and Treatment Plan
To help Alma Faulkenberger be compliant with the procedure and post-treatment medication, the following plan can be implemented:
Confirm Patient Identification
It is crucial to ensure accurate patient identification to avoid any confusion or mistakes. The healthcare professional should verify Alma’s identity using her full name, date of birth, and any other relevant identifiers. This will help to prevent misunderstandings and ensure proper communication.
Clear Communication
The healthcare professional should make sure to communicate clearly and effectively with Alma. This includes speaking clearly, using simple language, and maintaining eye contact. It is essential to ask open-ended questions to encourage Alma to express her concerns, fears, or any questions she may have (Kwame & Petrucka, 2021).
Active Listening and Respect
The healthcare professional should actively listen to Alma’s concerns and frustrations, showing empathy and respect for her feelings. They should acknowledge her frustration and apologize for any confusion caused by the incorrect name. Validating her emotions can help establish trust and build a positive rapport (Kwame & Petrucka, 2021).
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Correcting the Name
The healthcare professional should ensure they have the correct name by confirming it with Alma. Apologize for the previous incorrect attempts and reassure her that her correct name will be used moving forward. This demonstrates respect for her identity and helps create a more personalized care experience.
Patient Education
To ensure Alma’s compliance with the procedure and post-treatment medication, patient education plays a vital role. The healthcare professional should provide Alma with detailed information about the procedure, its purpose, potential benefits, and any risks involved. They should also explain the importance of post-treatment medication, including the medication’s purpose, dosage, frequency, and any potential side effects or interactions (Heng et al., 2020).
Encouraging Questions
Throughout the education process, it is important to encourage Alma to ask questions and seek clarification. This empowers her to actively participate in her healthcare decisions and ensures that she fully understands the procedure and post-treatment requirements.
Scheduling Follow-Up
Providing comprehensive patient care requires one-on-one attention and focused communication between medical professionals and their patients. To ensure that Alma receives quality care that meets her unique needs, it is important for the healthcare provider involved with her level of treatment to establish a responsive communication pattern with her before scheduling future appointments past surgery day one.
By following this plan, the healthcare professional can help Alma feel more engaged and compliant with the procedure and post-treatment medication. Open communication, respect for her identity, and patient education tailored to her needs will contribute to a positive care experience and better health outcomes (Kwame & Petrucka, 2021).
References
Heng, H., Jazayeri, D., Shaw, L., Kiegaldie, D., Hill, A. M., & Morris, M. E. (2020). Hospital falls prevention with patient education: a scoping review. BMC geriatrics, 20, 1-12.
Kwame, A., & Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient interactions: barriers, facilitators, and the way forward. BMC nursing, 20(1), 1-10.
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Alma Faulkenberger is an 85-year-old female outpatient sitting in the waiting room awaiting an invasive pelvic procedure. The health care professional who will assist in her procedure enters the room and calls “Alma.” There is no reply so the professional retreats to the work area. Fifteen minutes later the professional returns and calls “Alma Frankenberg.” Still no reply, so he leaves again. Another 15 minutes pass and the professional approaches Alma and shouts in her ear, “Are you Alma Frankenberg?” She replies, “No I am not, and I am not deaf either, and when you get my name correct I will answer you.”
Using the topic 1 materials, develop a plan to help Alma be compliant with the procedure and post-treatment medication. Also, describe the approach you would take to patient education in this case.