MHA 505 Assignment Week 5 Root Cause Analysis Recent
Assignment Content
1.
Root Cause Analysis
Now that you have completed a Gemba Walk and have gathered information about the organization and identified opportunities to eliminate inefficiencies, reduce waste, improve a product, or streamline a process, it is time to take a closer look at these problems and get to the root cause of why they are happening.
Additional Resources
For more information about how to use 5 Whys or a Fishbone diagram to conduct a root cause analysis, check out the following links:
o 5 Whys: Getting to the Root of a Problem Quickly
o Cause and Effect Analysis: Identifying the Likely Causes of Problems
Assignment Instructions
Create either a 5 Whys or a Fishbone diagram for each of the two short-term opportunities and the one long-term opportunity you identified during your Gemba Walk. Work through each step of the 5 Whys or Fishbone processes to find the root cause(s) of each problem.
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