Religious Health Care Assignment

Religious Health Care Assignment: Religious Health Care operates in a community of 225,000, called Middleville. Summary statistics on Religious and its competitors, from the AHA Guide, are shown in Table 1. All of the organizations in the area are not-for-profit. Although Samaritan Hospital and Protestant Hospital have religious origins, they now view themselves as secular, not-for-profit organizations.

The governing board of Religious hired a consulting company to evaluate its strategic performance. As
part of the consultant’s evaluation, several leaders of Religious’ units were asked their perspective of the
organization’s performance.
You are working for the consultant. Your job is to identify the issues from the response that should be
considered further by the consultant team and possibly discussed with the governing board and the CEO.
The firm has a rule, “Never offer a criticism or negative finding without suggesting how the client
organization can correct it,” so you must indicate what sort of correction would be recommended as part
of your list. Because you know there were about two dozen other interviews, you decide you should rank
your issues in importance, to make sure the most critical are discussed.
Write a six to eight (6-8) page paper in which you:
1. Describe the five (5) important elements of the governing board’s agenda for areas of
improvement in core functions.
2. Many organizations now use a balanced scorecard or multiple dimensions of performance
measurement, such as productivity, profit, market trends, quality, patient satisfaction, and worker
satisfaction. Describe three (3) key performance dimensions (other than those mentioned here)
and include specific measures that Religious Health Care could use to improve overall
institutional performance.
3. Determine the performance measures Religious Health Care could use to evaluate nursing staff
performance in its Emergency Room. Explain the rationale for each performance measure.
4. Suggest the steps that should be taken next by Religious Health Care to get better at managing
specific patient groups. Explain the rationale for each step.
5. Decide what strategies Religious Health Care could implement to enhance its public image and
increase market share. Explain the rationale for each strategy.
6. Describe two (2) technology-based data-collection strategies that Religious Health Care could
use to conduct an internal management audit.
7. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites
do not qualify as quality resources.

Religious Health Care Assignment